EnVie Exchange and Return

At Envie we offer a hassle free no-quibble return & exchange policy.  Simply return within 2 weeks , (customers overseas 28 days) unworn, in the condition we sent out to you and we will happily give you a refund or exchange.  

For your convenience we have created a simple online form which will complete most of the information for you. All you need to do is follow these simple instructions.

1.    LOGIN TO YOUR ACCOUNT
       Click on the My Account link on the header navigation bar then enter your email address and password

2.    CLICK ON THE RETURNS LINK

3.    CLICK ON THE RELEVANT ORDER ID

4.    FOLLOW THE STEPS ON THE FORM

If you do not have a printer, please return with the original invoice adding your requests.

• EXCHANGES 
• Replacements are sent out as soon as possible to you, if the requested item(s) are not in stock we will advise you of the date they are due.  Please wherever possible request your exchange by email to exchanges@envie4u.co.uk as this will quicken up the return!
• We do ask that you pay the postage to return goods to us but if you ask for an exchange we will pay to post any goods we send back out to you.  

• REFUNDS
• We will send you a confirmation email  to let you know that we have got your return safely and that it has been processed.   
• If we are in doubt about anything you may be contacted by telephone on the number you have supplied to us.
• We try to refund items promptly and refunds are usually carried out on the day we receive your return.