Envie payment guide
Major Credit/Debit Cards
We accept all major credit and debit card payments online, along with payments via Paypal. Our customer services also accept telephone orders payable by Visa, Mastercard, Visa Debit, Visa Electron, Maestro. Once you have placed your order your card will be debited immediately. Your card details are encrypted and safely stored by our Bank, we do not store your credit card details but we are able to make refunds should they be required.
Overseas payments in foreign currency of your choice can be made and do vary each day at the current day's rate of exchange. Refunds will also be made in the same currency to you.
Verified by Visa and Mastercard Secure Code
These codes are agreed solely by you and the bank and give you additional security stopping any unauthorised use of your card when you shop with us. When you choose to pay by either of the above methods you will be asked to register with the bank a secure password with your card issuer. You will then be automatically directed back to our website and requested to enter the details of your code each time you purchase with this card. You will not be able to use the card without this code online once it has been set up. Please note that we do not have access to any of your codes but if you do encounter any problems or forget your code please phone our customer services on 0113 8980077 and we can complete your order along with a variety of other checks online.
We also accept payments through Paypal so if you do not own a debit or credit card you will be able to pay by this method online. Please note payments made via this method can be subject to delays if your account is unverified as further address checks will have to be made.
We also accept cheques made to EnVie Lingerie but please be patient as we need an extra 7 days for cheques to clear before your goods can be sent out to you.
Verified & Secure Shopping
EnVie has been trading for over 17 years and has an excellent reputation throughout the UK and abroad. When you submit your details to us from start to finish they are implicitly secure as we use the very latest SSL encryption technology.
For the highest level of trust and security we have chosen the VeriSign Trust Seal which promotes confidence online with our customers. The Verisign Seal is the most trusted mark on the Internet, displayed over 250 million times each day.
Disability VAT Relief on Mastectomy Bras
All mastectomy bras are offered to customers who have undergone mastectomy surgery and will be VAT exempt. By ordering online with EnVie you are confirming that you have undergone surgery and that you qualify for disability relief. Your order will be exempt from VAT under group 14 of the zero rate schedule for the VAT tax act 1983.