Purpose/Activity | Type of data | Lawful basis for processing |
---|---|---|
To register you as a new customer |
Identity |
Performance of a contract with you |
To process and deliver your order including: |
Identity |
Performance of a contract with you Necessary for our legitimate |
To manage our relationship with you which will include: |
Identity |
Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To deliver direct marketing to you |
Identity |
For most direct marketing communications, we rely on consent, however there are situations in which it is in our legitimate interests to use your personal data in this way (Please see Advertising, marketing and your communications preferences below) |
To enable you to take part in a prize draw, competition or complete a survey |
Identity |
Performance of a contract withyou Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
Identity |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
Identity |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences |
Technical |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you |
Identity |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
To prevent and detect unlawful acts |
Identity |
Necessary for our legitimate interests (to protect our business and our customers by way of undertaking fraud monitoring and suspicious transaction monitoring) Necessary to comply with a legal or contractual obligation to share personal data for the purposes of law enforcement |
In order to resolve legal claims or disputes involving you or us |
All relevant data categories, depending on the nature of the allegation or claim |
Necessary to bring or defend a claim |