You can order online, in person, over the phone or by email with your choice of payment method.
Phone Orders: Our customer services will be glad to take your order on +44 (0)113 898 0077 through our securely encrypted credit card services.
Email Orders: Please email email@example.com
International Orders: Please contact us on on +44 (0)113 898 0077
If you have forgotten your password go to our forgotten password page. Forgotten password emails can take up to a few minutes to come through, and please check your junk mail folders.
If you make a mistake on your order, please contact our customer services team on 0113 898 0077 if between 9-6pm (GMT) and they will be pleased to make the alterations for you. If you notice the mistake on an evening please email firstname.lastname@example.org and you will be contacted the next working day with a confirmation of change.
Yes, you will need to organise this by phone, please call +44 (0)113 898 0077.
Yes, certainly we can deliver to alternative. Please mention this at time of ordering or select an alternative delivery address online.
Yes, please contact us asap on +44 (0)113 898 0077 or email email@example.com and we will be happy to change for you.
Yes, please cancel within 7 days to firstname.lastname@example.org and we will refund you in full.
Will you charge extra postage if my order is sent out in 2
We will only charge you once for postage regardless of the number of exchanges made.
Local customs or import duties may be charged when your parcel reaches your country, although many goods can be imported without paying any duty at all. Any additional charges for customs clearance must be borne by you. We have no control over these charges and unfortunately can't predict what they might be, please check Custom & Excise Website for further information.
Our online payment system is optimized to minimised to use 3D Secure when required by the issuing bank in order for a transaction to be authorised successfully.
Our online store payment gateways is certified Level 1 PCI DSS compliant. As a result, all online store transactions are automatically PCI compliant, which ensures our customers have peace of mind when shopping from our site.